Background and Objectives: From statistics, 60% of the patients who went to accident and emergency department (AE) were non-urgent condition and 37% were undergraduate students, which should go to PCU first, causing AE overcrowding. The objective of this study was to examine factors related to the access of the AE of Srinagarind hospital in non-urgency undergraduate students of Khon Kaen university compared to the PCU.
Methods: The study was cross-sectional analytical study, which conducted with undergraduate students of KKU who visited AE of Srinagarind hospital or PCU with non-urgent condition during 4.00-8.00 pm. on weekday 24-27 March 2017. The sample size was calculated as 148 respondents which 37 at AE and 111 at PCU chosen by time frame allocation sampling to answer self-administered questionnaire. Analysed by binary and multiple logistic regression and resulted in COR, AOR and 95%CI
Results: The response rate was 100%. The factors increasing the access of AE was the short distance to AE (AOR = 3.84) while recognition of PCU (AOR = 0.25), providing prompt service (AOR = 0.17), perception of disease severity at less and least level (AOR = 0.3) and request for the medical certificate (AOR = 0.10).
Conclusion: The related factor increasing the access of AE was the short distance to AE while the students who recognized PCU would less access AE. Therefore, the PCU should be widely publicized among the students in order to decrease the access of AE.