Background and Objective: Correct and updated information is crucial for providing effective and safety pharmaceutical care in community pharmacies. In Thai community pharmacy context, computer is still not generally used to support the pharmacy services. There for, printed supporting materials are still the useful means of conveying important information to pharmacists. This study aimed to survey which type of printed supporting materials, between clip chart booklet easy information table, was the most satisfied material to support pharmaceutical care for community pharmacists.
Methods: The study was composed of two parts. The first part was a documented research to summarize essential information into simple printed materials including (1) drug in pregnancy and lactation, (2) drug interaction with alcohol caffeine and smoking, and (3) drug-drug interaction. These information were put into three types of simple printed materials; clip chart, booklet and easy information table. The second part was a survey study to determine which type of these simple printed materials was the most satisfied media by the users. The study samples were 80 community pharmacists in Khon Kaen city which were conveniently sampling to reply five levels Likert scale of satisfaction. Friedman test was used to determine the differences between satisfaction scores between three types of simple tools. Analysis of correlation between demographic characteristic data and satisfaction scores were tested by Mann-Whitnet U test and Kriskall-Wallis test. Statistical significant cut point was at p < 0.05.
Results: There were 79 pharmacists who completed the questionnaires. Response to the question of overall satisfaction showed that the community pharmacists were most satisfied by easy information table. Analysis from scores of each satisfaction domain also showed that the community pharmacists were satisfied with easy information table most. These satisfactions were all the same fashion in all 3 information contents of the supporting materials. There was no correlation between demographic characteristic data and score of satisfaction.
Conclusion: Between three types of printed supporting materials, clip chart booklet easy information table, the community pharmacists were most satisfied with the easy information table. Easy information table should be further developed and distributed for general use.